Q. Where is the nearest bus-stop to The Osiris? 

A. The nearest bus-stop is only a couple of minutes walk away just down the road from the property. 

 

Q. How frequent do buses pass though Marsaxlokk?

A. Buses going to Valletta pass once every 20 minutes from Monday to Saturday, and every 10 minutes on Sunday. Furthermore, there is a bus to the hospital which passes once per hour, and an airport bus that passes every hour as well. 

 

Q. Where can we park our car / bicycle / scooter?

A. Parking near The Osiris is normally not difficult during the week. Parking is free of charge and there are no time restrictions. There is also a free public car park just a 4 minute walk away from THE OSIRIS. Bicycles and scooters are STRICTLY NOT ALLOWED inside our premises and must be parked outside. 

 

Q. What time can we check-in?

A. Check-in time is between 2.00 pm until 11.30 pm, we accept late check-ins by request, we will make the necessary arrangements. It is essential to inform the hotel your estimated time of arrival so we can plan accordingly.

 

Q. What time is the check-out?

A. Check-out time is until 10.00 am. latest. We do not grant late checkouts.

 

Q. What time is breakfast served?

A. Optional in-room continental breakfast is served at an additional charge upon request. This is served the afternoon before inside your room.

 

Q. Do the same policies and terms apply when booking more than 2 rooms?

A. When booking more than 2 rooms, different policies and additional supplements may apply.

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Q. What is your cancellation policy?

A. All bookings on the website are immediate and non-refundable. Full cancellation policy is listed here- (sippost konna ghamilna wahda in each website)

 

Q. How can payment be done?

A. We only accept online payments. We do not accept reservations over the phone. 

 

Q. Are there any restaurants/cafeterias nearby?

A. THE OSIRIS is one minute away from Marsaxlokk’s promenade which boasts over 30 restaurants where you will be spoilt for choice. 

 

Q. Do you accept bookings with infants?

A. We do not accept children under 4 years old in the bookings. 

 

Q. Do you accommodate twin beds?

A. All rooms can be set up with twin beds instead of double beds, just request it at the time of booking. Our rooms by default are set up with double beds. Bed set up is subject to availability.

 

Q. What size are the beds?

A. Beds are UK super king size 180 x200, so they are larger than normal. When twin beds are set up, two beds of 90cm x 200cm are supplied.

 

Q. Do you allow pets?
A. No, this is not a pet-friendly accommodation.

 

Q. Is there a sea view from the room or balconies?

A. No, there is no sea view from the property. Whilst being only 1 minute walk away from the promenade, THE OSIRIS is in a quieter spot further up, so we often tend to have a more quiet property.

 

Q. What is the difference between the rooms?

A. All our rooms share the same features with the following differences. The double / twin room is an inside only room with only a window. This is the smallest room. The double / twin room with balcony is a bigger room and has a balcony. The deluxe double / twin room with double balcony is our biggest room, and is brighter due to having two balconies. 

 

Q. Do you have adapters available?

A. Adapters are not a part of this property’s facility, guests are advised to bring their own. We do not have USB plugs at the property.

 

Q. Do you offer beach towel rental?

A. Beach towels are available for rent for 5 euros per towel, subject to staff availablilty. 

 

Q. Do you have 24 hour reception?

A. THE OSIRIS is a self-check-in accommodation with a virtual reception and no full-time on-site front desk, designed for a smooth, flexible, and independent stay.
As such our check-ins are all processed online.
Our virtual WhatsApp Reception number is available 9am-5pm everyday and beyond these hours for emergencies or lock issues.

 

ADDITIONAL INFORMATION for your reference. ​​

• Daily housekeeping included unless rooms have a Do Not Disturb sign on.